1. Information We Collect

We may collect the following types of data:

1.1 Personal Information

• Full name

• Email address

• Phone number

• Company name and business details

• Role within the business (CEO, Accountant, etc.)

1.2 Financial and Accounting Information

• Transaction records

• Invoices and receipts

• Expense logs

• VAT and tax-related data

• Uploaded files, spreadsheets, or documents containing financial data

1.3 Payment Information

When integrating payment gateways (e.g., Stripe, Razorpay, PayPal), payment data is processed securely through their systems.
We do not store credit card or banking credentials directly on our servers.

1.4 Device & Usage Information

• IP address

• Browser type

• Log data (login times, account activity for audit trail)

• Cookies or session identifiers

1.5 Uploaded Media for AI Processing

If you use features like:

• OCR document upload

• Voice commands

• Image-based invoice recognition

We temporarily process the file solely to extract structured data and create accounting entries.
We do not use your files to train AI models.

2. How We Use the Information

We use your data to:

• Operate and manage your company’s accounting records

• Enable feature access (transactions, invoicing, reporting, VAT calculations)

• Provide AI-powered automation (categorization, OCR reading, voice-to-transaction, CSV imports)

• Maintain security through role-based access control

• Provide customer support

• Improve platform performance and user experience

• Comply with local UAE financial regulations

We never sell or rent your information.

3. Data Storage & Security

We store your data using secure cloud infrastructure, including:

• Encrypted databases

• Role-based access controls

• Daily data backups

• Audit and activity logs for accountability

All data is encrypted in transit (HTTPS/TLS) and at rest.

We follow UAE cybersecurity and data privacy best practices.

4. User Roles & Access

Your company account may have multiple users:

• CEO / Owner

• Accountant

• Admin

• Other authorized staff

Each user has specific permissions.
You are responsible for managing user access within your organization.

We are not responsible for internal misuse by your own team members.

5. Sharing of Information

We may share data only in the following conditions:

Purpose Shared With Payment processing Payment Gateways (Stripe, PayPal, Razorpay, etc.) Cloud hosting & backups Secure hosting providers / database providers Legal compliance UAE government authorities when legally required

We do not share your data for marketing or sale.

6. Data Retention

We retain your financial and company records for as long as your account is active, and as required under UAE financial record retention laws (typically 5–7 years).

You may request export of your data at any time.

7. Data Deletion & Account Closure

You may request your account and data to be deleted by contacting us.
Upon deletion request, we will:

• Verify authorized identity

• Remove account access

• Permanently delete stored data after regulatory requirements are fulfilled

  
  

8. Cookies

We use cookies for:

• Login session security

• User interface preferences

• Analytics to improve system performance

You may disable cookies, but some features may not function correctly.

9. Third-Party Services

Our Service may integrate with:

• Payment Gateways

• Bank Connect Integrations

• Cloud AI processing services

These services will handle data according to their own privacy policies.
We encourage users to review those independently.

10. Children’s Privacy

Our Service is intended for business and professional use only.
We do not knowingly collect data from individuals under age 18.

11. Changes to This Policy

We may update this Privacy Policy from time to time.
Continued use of our Service constitutes acceptance of the revised policy.

12. Contact Us

For questions regarding this Privacy Policy:

Email: support@[YOURDOMAIN]
Company: AIMS GLOBAL, UAE
Address: [Business Address or City], United Arab Emirates